Privacy Policy

Version effective date: November 21, 2024.

If you have any questions, opinions or suggestions regarding this privacy policy or personal information protection, you can contact us through the following methods. Generally, we will reply to you within 7 working days.

E-mail: service@surecloudtech.com Customer Service Hotline: +86 19200266322

Address: Room 249, Building 1, Qiqiao Impression Garden, No. 21 Zhenzhong Road, Wangniudun Town, Dongguan City, Guangdong Province

Reminder terms

Your trust is very important to us, and we deeply understand the importance of personal information to you. We will take corresponding security measures in accordance with legal and regulatory requirements, and do our best to protect the security and controllability of your personal information.

Surecloudtech Technology (Dongguan) Co., Ltd. (hereinafter referred to as "we" or "Surecloudtech Technology", contact address: Room 249, Building 1, Qiqiao Impression Garden, No. 21 Zhenzhong Road, Wangniudun Town, Dongguan City, Guangdong Province), as a personal information processor, pays attention to protecting users' personal information and privacy. This privacy policy covers the use of push notifications (including desktop websites) between us and the user (hereinafter referred to as "you")

The relevant terms and conditions regarding personal information (hereinafter referred to as "information") during the services of (www.tuiqiqi. com), touch screen websites, and mini programs.

It should be noted that this policy does not apply to services provided to you by other third parties. The services provided to you by third parties are subject to their separate privacy policies.

Please carefully read and understand this Privacy Policy before using our products or services to help you understand how to protect your privacy rights, especially the terms marked in italics/bold/bold underline. You should read them carefully and confirm that you fully understand and agree before starting to use them. Important terms in this policy that may be closely related to your rights have been clearly marked to remind you. Please review them carefully. If you have any questions about this privacy policy, you can temporarily stop using it and contact us through the contact information we have published. When you use the services we provide, you agree that we will collect, process, store, use, and protect your personal information in accordance with this privacy policy.

This privacy policy section will help you understand the following: 1. How we collect and use your information

2、 How do we use cookies and similar technologies

3、 How do we share, transfer, and publicly disclose your information? 4. How do we protect your information

5、 How do you manage your information

6、 How do we handle the information of minors? 7. How is your information transferred globally? 8. How is this privacy policy updated

1、 How do we collect and use your personal information

In order to improve service quality and user experience, we will retain information about your use of the service and related usage methods. Due to the different functions of different products and the collection of fields, we provide the following explanation for the information collected and saved by you using the corresponding products:

（1） Personal information voluntarily provided by you during the process of providing products and/or services to you

To enable the launch of business functions, we need to collect your personal information. The following will provide a detailed list of the personal information that you voluntarily provide during the product and/or service process to achieve the basic business functions of Tuiqiqi, as well as the personal information that needs to be collected to achieve this function. If you refuse to provide the personal information that needs to be collected to achieve a certain function, you will not be able to use that business function. Please note that if you provide personal information of others, please ensure that you have obtained authorization from the relevant parties.

1. Membership Services: To register as a member and use our membership services, you need to provide your company name, phone number, mobile phone number, contact person, and email address for creating a platform account. If you only need to use browsing and search services, you do not need to register as our member and provide the above information.

We mainly collect your company information (company name, business license, unified social credit code, company contact address, telephone, fax, main products, company description), account information (contact person, email address, mobile phone), and published product information. We may combine and manage subscriptions based on one or more of the above options to provide you with page displays and personalized content recommendations that better meet your needs.

The purpose of collecting this information is to enforce the terms of service that have been initiated, to provide you with the services we promise, so that potential partners or our staff can contact you in a timely manner, facilitate trade cooperation, or resolve potential issues. You can log in with your email or login name, enter your password, and modify the above content.

2. Company and product information: You need to provide your company name, business license, unified social credit code, contact information of yourself or the company, and detailed product information so that potential partners or our staff can contact you in a timely manner, facilitate the achievement of trade cooperation opportunities, or solve possible problems.

3. Payment: In order to complete the order payment, if you choose to have a financial institution provide payment services for you, we will also share your necessary bank card payment information, including bank card number and expiration date, with the corresponding financial institution you choose.

4. Marketing activity: When you participate in the lottery and receive coupons, if you win, you also need to provide the name, phone number, shipping address, and registered email of the winner. We can contact you when distributing prizes, but we will display the winning user information anonymously when we publicly announce it.

5. Advertising push: In order to provide you with better recommendation services, we may reasonably send you commercial advertisements, the latest management and product information of the platform, and other necessary service notifications to registered users through methods including but not limited to system notifications, SMS, and email, or display personalized third-party promotional information to you through the system. If you do not wish to receive the above information, you can unsubscribe through the corresponding unsubscribe function (or call the customer service hotline at 19200266322).

6. Customer service. When you contact us, in order to verify your identity and assist you in resolving the issue, we may record your conversation with us and collect other necessary information to solve the problem.

7. The necessary functions for cloud exhibition related services: When you participate in online cloud exhibitions using the Push Start website, we need to enable the camera and microphone usage permissions of your device to complete the complete video recording and the accompanying functions during the recording process. When you first enable the permissions, we will ask for your consent in the form of a pop-up notification; If you refuse to enable camera and microphone permissions, you will not be able to complete video recording. During the live recording process, we will record and save all the dynamic and static images you display and show them to other users. At the same time, in accordance with relevant national laws and regulations, we will monitor your video footage in real-time to ensure that your video content complies with laws, regulations, and public order and good customs.

8. The function of accessing and uploading images/videos/files: You can use the photo and video taking tools to upload images or videos to the material library and quickly select the inquiry attachment function when replying to inquiries.

9. Email: You can chat with buyers by sending emails, and we will obtain email receipt records to meet the instant communication reminder function.

10. Electronic signature: When you use the electronic signature service, you need to provide your name, ID number, mobile phone number, facial biometric information and corporate bank account information to verify your identity.

11. Global Pay: When you apply for Global Pay services, you need to provide the identification information of the legal representative, actual controller/ultimate beneficiary of the enterprise, including name, ID number, ID validity period, nationality/region, detailed address, and ID photo.

（2） We actively collect and use personal information in providing you with products and/or services

During your use of our services, in order to identify abnormal account status, understand product compatibility, and provide you with page displays and search results that better meet your needs, we may automatically collect your usage information and store it as network log information, including:

1. Device information: We will receive and record device related information (including but not limited to device model, operating system version, device settings, unique device identifier, device environment, mobile application list, IP address, operator information) and device location related information (including but not limited to your authorized GPS location, WLAN access point, Bluetooth information) based on your specific operations during software installation and/or use.

2. Service log information: When you use the products or services provided by our website or client, we will automatically collect detailed usage information of our services from you and save it as a service log, including but not limited to browsing, clicking to view, trading, following and sharing information, posting information, as well as operation, time, and abnormal information in business logs.

Please note that individual device information and service log information cannot identify the identity of a specific natural person. If we combine this type of non personal information with other information to identify a specific natural person's identity, or use it in conjunction with personal information, during the combined use period, this non personal information will be considered personal information. Unless authorized by you or otherwise provided by laws and regulations, we will anonymize and de identify this type of information.

（3） We obtain your personal information from third parties

We may collect and use your personal information from third parties (our partners) within the scope of your authorized consent. We guarantee to strictly process your personal information in accordance with the contract with the third party and relevant legal provisions. At the same time, please read the privacy policy and user agreement of the third party in detail. If you refuse to allow third parties to collect, use, or transmit your personal information while providing services, it may result in you being unable to use the corresponding services provided by Tuqi.

Follow and Share: During your browsing of our website or client, you can choose to bookmark products and/or services that interest you, schedule training courses, and share information with other third parties through the functional components we provide. In the process of using the above functions, we will collect service log information including your favorites and follow relationships, sharing history, etc., for the purpose of achieving the above functions and other purposes explicitly stated by us.

（4） The implementation of related business functions in this product will grant you access permissions, as listed below:

When you use this software, for the purpose of providing services to you, this website may obtain the following permissions from you. Of course, you can refuse to enable the following permissions or disable the following permissions on this website in the browser settings. Disabling permissions will not affect your use of other functions on this website.

Provide a detailed list of possible access permissions that may be granted to you for implementing relevant business functions:

Business scenario description: Access and usage permissions

Chat, participate in online cloud exhibition related services, access camera information

Chat, participate in online cloud exhibition related services, access microphone information

Add product information for product releases, purchase demand information, and access local images

（5） Other uses

To provide you with services, improve our service quality, and optimize your service experience, we will use your personal information in compliance with legal regulations or with your authorization

1. We may use your personal information to verify your identity, prevent, detect, and investigate any fraudulent, security compromising, illegal, or rule breaking behavior that may exist with us or our affiliates, in order to protect the legitimate rights and interests of you, other users, us, or our affiliates.

2. Let you participate in surveys about our products and services to improve your user experience and enhance the quality of our services.

3. We may combine personal information and transaction information from a certain service with information obtained from other services for comprehensive statistics, analysis, or processing in order to provide you with more personalized services.

4. Other purposes with your consent or authorization.

（6） Exceptions to obtaining authorization and consent

According to relevant laws and regulations, we may collect and use necessary personal information without your authorization and consent in the following areas: A. related to our obligations under laws and regulations;

B. Directly related to national security and defense security; C. Directly related to public safety, public health, and major public interests; D. Directly related to criminal investigation, prosecution, trial, and execution of judgments; E. For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my consent; F. The personal information involved is disclosed by you to the public on your own; G. According to your long-term and cumulative contract with us, it is necessary;

H. Collecting your personal information from legally disclosed information, such as through legitimate news reports, government information disclosure, and other channels; I. Necessary for maintaining the safe and stable operation of our products and/or services, such as discovering and handling product or service failures; J. Other situations stipulated by laws and regulations.

2、 How do we use cookies and similar technologies

（1） Cookie

To ensure the normal operation of the website, provide you with a more convenient access experience, and recommend content that you may be interested in, we will store cookies, Flash cookies, or other local storage typically containing identifiers, site names, and some numbers and characters provided by browsers (or associated applications) on your computer or mobile device

(collectively referred to as "cookies"). With the help of cookies, websites can store data such as your preferences or items in your shopping cart.

If your browser or browser add ons allow it, you can modify your acceptance of cookies or refuse our cookies. For more details, please refer to AboutCookies.org. But if you do so, it may affect your secure access to our website in some cases and may require changing user settings every time you visit our website.

（2） Cookie like technology

In addition to cookies, we also use other similar technologies such as website beacons and pixel tags on our website.

For example, the email we send you may contain an address link to the content of our website. If you click on the link, we will track this click to help us understand your product or service preferences, so that we can proactively improve our customer service experience.

A website beacon is typically a transparent image embedded in a website or email. By using pixel tags in emails, we can determine whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

3、 How do we share, transfer, and publicly disclose your information

（1） Sharing

We will not share your personal information with any company, organization, or individual, except in the following circumstances:

1. Sharing under legal circumstances: We may share your personal information with external parties in accordance with laws and regulations, litigation dispute resolution needs, or as required by administrative or judicial authorities in accordance with the law.

2. Sharing with explicit consent: With your explicit consent, we will share your personal information with other parties.

3. Sharing at your own initiative: self disclosure or information that we can obtain from other legitimate public channels, as well as information related to the transaction that you have initiated, we will share the necessary information in your order information with relevant product or service providers based on your choice, in order to meet your transaction and after-sales service needs.

4. Sharing with affiliated companies: In order for us to provide you with products and services based on your account, recommend information that may be of interest to you, identify anomalies in your member account, and protect your personal and property safety from infringement, your personal information may be shared with our affiliated companies and/or their designated service providers. We will only share necessary personal information and are bound by the purposes stated in this privacy policy. If we share your sensitive personal information or if our affiliated companies change the purpose of using and processing your personal information, we will seek your authorization and consent again.

5. Shared with authorized partners: In order to provide you with more comprehensive and high-quality products and services, certain services launched will be provided by the partners. When entrusting authorized partners to provide you with certain services or perform functions on our behalf, we will seek your consent and, in accordance with the relevant provisions of the Personal Information Protection Law, conduct a personal information protection impact assessment in advance and record the entrusted processing situation. We will only share your information for the legal, legitimate, necessary, specific, and clear purposes stated in this privacy policy. Authorized partners can only access the information they need to perform their duties and may not use this information for any other purpose.

At present, our authorized partners include the following types: 1) Advertising monitoring, data statistics, and data analysis services

We will not share your personal identity information with partners who provide advertising and analytics services unless we obtain your permission. We will entrust these partners to handle information related to advertising coverage and effectiveness, but we will not provide your personally identifiable information, or we will de identify this information so that it does not identify you personally. These types of partners may combine the above information with other legally obtained data to perform advertising services or decision-making recommendations that we have commissioned.

2) Suppliers, service providers, and other partners

We send information to suppliers, service providers, and other partners who support our business, including providing technical infrastructure services, software and hardware product services, system product services, analyzing the usage of services, measuring the effectiveness of advertising and services, providing customer service, facilitating payment or conducting academic research and surveys, as well as third-party products that need to be accessed through push login, authorized software, and push services.

In the process of handling sensitive personal information, we will take technical measures to process the information, disconnect it from specific information such as your identity, so as not to identify specific individuals. If you refuse our partner to collect personal information necessary for providing services, it may result in you being unable to use the services provided through that partner.

3) If you participate in a lottery or similar advertising promotion, and the supplier of the prize or product needs to send you the relevant prize or product, you will be the recipient

Your information (name, phone number (including mobile phone number), and contact address) will be provided to courier service companies such as SF Express, YTO Express (as displayed on the website), or relevant suppliers.

6. According to legal regulations and reasonable business practices, when we plan to merge with or be acquired by other companies or engage in other capital market activities (including IPOs, bond issuances), and in other situations where we need to undergo due diligence from other parties, we will provide your information to the necessary parties, but we will require them to take reasonable confidentiality measures for your personal information by signing confidentiality agreements with these parties.

（2） Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances: 1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2. When it comes to mergers, acquisitions, asset transfers, bankruptcy liquidation, or similar situations involving the transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.

（3） Public disclosure

Your personal information is an important part of the services we provide to you, and we will comply with legal obligations to keep your information confidential. We will only publicly disclose your personal information such as name, gender, department, and position in any of the following situations:

1. After obtaining your separate consent;

2. Legal Disclosure: We may publicly disclose your personal information in the event of legal, procedural, litigation, or mandatory requirements from government authorities.

3. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of Tujia, or to protect the personal and property safety of Tujia users or the public from infringement, we may disclose personal information about you in accordance with laws and regulations or with your separate consent.

4. According to legal regulations and reasonable business practices, when we plan to merge with or be acquired by other companies or engage in other capital market activities (including IPOs, bond issuances), and in other situations where we need to undergo due diligence from other parties, we will provide your information to the necessary parties, but we will require them to take reasonable confidentiality measures for your personal information by signing confidentiality agreements with these parties.

（4） Examples of situations involving embedding third-party code and plugin transmission of personal information are as follows:

In order to enable you to use the above services and features, our application will embed SDK or other similar applications from authorized partners. When providing products and services to you through third parties, you may obtain the following permissions. Please read and comply with the third-party user agreement and privacy policy.

The scope of information collected for the purpose of collecting and using third-party organization names

NetEase provides a new human-machine verification method to efficiently intercept machine behavior. For detailed information, please visit: https://support.dun.163.com/documents/15588062143475712?  docId=150687138643628032

Tencent Technology (Shenzhen) Co., Ltd. engages in online audio and video communication and live streaming; Product video and company video storage; 

For detailed information, please visit: https://cloud.tencent.com/document/product/301/11470

For detailed information on Google Ads online advertising on the Google search results page, please visit: https://support.google.com/adspolicy/answer/54817?hl=zh - Hans

WeChat Open Platform: For detailed information on WeChat sharing, please visit: https://open.weixin.qq.com/cgi-bin/frame?  t=news/protocol_developer_tmpl

After uploading product videos on Youku's backend, synchronize them to major platforms

For detailed information, please visit: https://h5.m.youku.com/app/flsm.html

After uploading product videos to Microsoft's backend, synchronize them to major platforms

For detailed information, please visit: https://privacy.microsoft.com/zh-  cn/privacystatement#mainhowtocontactusmodule

Second Edition Technology (Shenzhen) Co., Ltd. Inquiry Attachment Virus Scan

Description; Instant Chat Message File Virus Scanning

For detailed information, please visit: http://www.eset.com.cn/about/privacy/

For detailed information on logistics services provided by Ups to trading users, please visit: https://www.ups.com/cn/zh/help-center/legal-terms-  conditions/privacy-notice.page?

4PX provides logistics services to trading users. For detailed information, please visit: https://www.4px.com/viewm/privacy.html

Stripe provides payment services to trading users. For detailed information, please visit: https://stripe.com/zh-cn-us/privacy

Shence Network Technology (Beijing) Co., Ltd

Big data analysis services

For detailed information, please visit: https://www.sensorsdata.cn/terms/privacy.html

Alipay (China) Network Technology Co., Ltd. provides payment services to transaction users and conducts identity authentication through face recognition

For detailed information, please visit: https://render.alipay.com/p/c/k2cx0tg8

For detailed information on WeChat online payment of Tenpay Payment Technology Co., Ltd., please visit: https://www.tenpay.com/v3/helpcenter/low/privacy.shtml

For detailed translation information of Maitong chat messages from Beijing Baidu Netcom Technology Co., Ltd., please visit: https://xueshu.baidu.com/duty/yinsiquan-policy.html

For detailed translation information of Google Inc.'s Maitong chat messages, please visit: https://www.google.cn/policies/terms/archive/20070416/

Sidi Software Technology (Shenzhen) Co., Ltd. Inquiry Translation Multi language Station Supplier Product Company Information Automatic Translation

For detailed information, please visit: https://www.sdl-china.cn/cn/legal/privacy/

Chuanshen Language Network Technology Co., Ltd. Multi language Station Supplier Product Company Manual Precision Translation

For detailed information, please visit: http://www.transn.com/privacy-policy.html

Users of China Merchants Bank Co., Ltd. make offline payments. For detailed information on online virtual account reconciliation in the system, please visit: http://www.cmbchina.com/personal/netbank/NetbankInfo.aspx?  guid=ca085e03-b3f2-4ac8-8a35-3560e8276cb2

UnionPay International Limited users make offline payments, and the system reconciles virtual accounts online

For detailed information, please visit: http://www.unionpayintl.com/cn/privacyNotice/

For detailed information on user online identity authentication and electronic signing of Hangzhou Shangshang Signature Network Technology Co., Ltd., please visit: https://ent.bestsign.cn/account-center/legal-  agreement/privacy-policy

For detailed information on user online identity authentication and electronic signing of Shenzhen Fada Network Technology Co., Ltd., please visit: https://agreement-  os1.fadada.com/d11f671c4a60406284b8a5002c2ba40c

Shanghai Fuyou Payment Service Co., Ltd. users use Global Pay for cross-border foreign exchange collection and settlement

For detailed information, please visit: https://b2b.fuioupay.com/rule/privacy.pdf

Some third-party plugins or similar applications that we access may collect your personal information. If you use such services provided by third parties in our services, you agree that they will directly collect and process your information. The situation of integrating third-party plugins into each individual service may vary. To learn more about the specific details of integrating third-party plugins into each individual service, please go to the corresponding service page and refer to the specific terms and related pages of our individual services. You can also choose to contact us through the contact channels provided in this policy, and we will provide you with an answer within 7 working days.

The above third-party social media or other services are operated by the relevant third parties. Your use of such third-party social media services or other services (including any information you provide to such third parties) is subject to the third party's own terms of service and information protection statement (not this policy), and you need to carefully read its terms. This policy only applies to the personal information we collect and does not apply to any third-party services or information usage rules provided by third parties. If you find that these third-party social media or other services pose risks, we suggest that you terminate the relevant operations to protect your legitimate rights and interests and contact us in a timely manner.

4、 How do we protect your personal information

（1） Take various security measures to protect personal information security

To ensure your information security, we strive to adopt various physical, electronic, and management security measures that comply with industry standards to protect your personal information and prevent unauthorized access, public disclosure, use, modification, damage, or loss of your personal information. We will take all reasonable and feasible measures to ensure that personal information unrelated to the implementation of service functions is not collected.

（2） Take relevant measures to store and delete personal information

The information and data collected about you may be stored and processed at the location of our company and/or our affiliated companies, or may be stored and processed at the location of entities we deem necessary to know such information. When you cancel your account, we will delete or anonymize your personal information.

Unless otherwise required by laws and regulations, we only retain your personal information for the time necessary to achieve our purposes, and after exceeding the aforementioned retention period, we delete or anonymize your personal information.

（3） The Internet is not an absolutely secure environment. We strongly recommend that you use complex passwords in a secure way to help us ensure the security of your account.

When using the Tuiqiqi service, it is inevitable for you to disclose your personal information to potential counterparties. Please protect your personal information properly and only provide it to others when necessary. If you discover that your personal information has been leaked, especially your account or password, please contact our customer service immediately so that we can take appropriate measures.

Public information refers to any information that you voluntarily share publicly. Anyone can view or access this information during the period of using and unused push notifications. Please note that the information you voluntarily share while using our services may involve your or others' personal information or even sensitive personal information. Please consider more carefully whether to share or even publicly upload relevant information when using our services.

The Internet environment is not 100% secure. We will try our best to ensure the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.

（4） The obligation to inform, report, and handle security incidents

After an unfortunate information security incident occurs, we will promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you in accordance with legal requirements. We will promptly inform you of the relevant situation of the event through email, letter, phone, and push notifications. When it is difficult to inform the information subject one by one, we will adopt a reasonable and effective way to publish an announcement.

At the same time, we will proactively report the handling of information security incidents in accordance with regulatory requirements.

5、 How do you manage your information

We attach great importance to your attention to personal information and make every effort to protect your rights to access, correct, delete, cancel your account, and withdraw your consent to your personal information, so that you have sufficient ability to safeguard your privacy and security.

You can access and manage your information through the following methods:

（1） Retrieve, correct, and supplement your information

You have the right to inquire, correct or supplement your information. You can do it yourself through the following methods:

You can log in to your account on the computer and view, modify, and supplement your personal information in Personal Information - My Account.

（2） Delete your information

You can delete some of your information through the methods listed in "(1) Querying, Correcting, and Supplementing Your Information". In the following situations, you can request us to delete personal information: 1. If our processing of personal information violates laws and regulations;

2. If we collect and use your personal information without your explicit consent;

3. If our handling of personal information seriously violates our agreement with you;

4. If you no longer use our products or services, or if you voluntarily cancel your account;

5. If we permanently cease to provide you with products or services.

If we decide to respond to your deletion request, we will also notify the subjects who have obtained your personal information from us as much as possible and request them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these subjects have independently obtained your authorization).

When you or we assist you in deleting relevant information, due to applicable laws and security technologies, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.

（3） Cancel your account

You can contact our online customer service or call the customer service hotline at 19200266322 for assistance. We will assist you in applying to cancel your account within 15 working days. After you voluntarily cancel your account, we will cease to provide you with products or services, delete your personal information as required by applicable laws, or anonymize it.

（4） Constrained information system automatic decision-making

In some business functions, we may only make decisions based on non manual automatic decision-making mechanisms such as information systems and algorithms. Before using personal information for automatic decision-making, we will conduct a personal information protection impact assessment to ensure that the purpose and method of processing personal information comply with the principles of legality, legitimacy, and necessity. At the same time, we will assess the impact on personal rights and security risks, and ensure that the protective measures taken are legal, effective, and appropriate to the degree of risk. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies.

（5） In response to your above request

To ensure safety, you may need to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request.

Normally, we will reply to you within 7 working days. If you are not satisfied, you can also file a complaint through our online customer service or by calling the customer service hotline at 19200266322. We may refuse requests that are not directly related to your identity, are unnecessarily duplicated, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are unrealistic.

We will not be able to respond to your request in the following situations: 1. Matters related to national security and defense security;

2. Related to public safety, public health, and major public interests;

3. Related to criminal investigation, prosecution, trial, and execution of judgments;

4. There is sufficient evidence to indicate that the personal information subject has subjective malice or abuse of rights;

5. Responding to your request will result in serious harm to your or other individuals' or organizations' legitimate rights and interests;

6. Involving trade secrets.

6、 How do we handle the information of minors

The products, websites, and services launched are mainly aimed at adults, so we do not target minors (whose age is determined by the laws of your country and cultural practices of various countries and regions), nor do we intentionally collect personal information from minors. At the same time, we urge guardians to actively participate in and pay attention to the activities, interests, and hobbies of minors. If it is discovered that the personal information of minors has been collected without the prior consent of their guardians, the information will be deleted.

7、 How can your information be transferred globally

In principle, the personal information we collect and generate within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. You understand and agree that since we provide products or services through resources and servers all over the world, this means that, on the premise of complying with applicable laws and regulations on cross-border transmission of personal information, the information collected according to this policy may be stored on servers in other countries/regions outside Chinese Mainland according to the actual needs of the company's operations, and some/all of your personal information may be provided to overseas affiliates, and third parties outside Chinese Mainland who have cooperative relations with our affiliates.

Such jurisdictions may have different data protection laws, or even no relevant laws in place. In such cases, we will ensure that your personal information receives sufficient and equal protection within the territory of the People's Republic of China. For example, we may request your consent for cross-border transfer of personal information, or implement security measures such as data de identification before cross-border data transfer. If you do not agree to the information being exported or if you would like to know more information, please send an email to service@surecloudtech.com We will handle your letter properly. The authorized software and online services we provide may not be available due to your refusal to allow the information to be exported. Below is a specific description of how we provide your personal information to overseas parties.

（1） Basic Information on Personal Information Export 1. Purpose of Personal Information Export

The purpose of data export is to facilitate the necessary steps required to complete business operations in accordance with the core business model, including providing one-stop services to promote international trade between buyers and sellers; To achieve the business objective, increase customer credibility, and successfully complete order transactions; To ensure smooth international trade between domestic suppliers and foreign buyers.

2. Personal information export method

Overseas buyers are the overseas recipients of information. Your information will be stored on our servers abroad after leaving the country and will be available for overseas buyers to browse. 1) Storage of personal information on overseas servers

Your information will be stored on servers controlled by us in China, Germany, and the United States. We will not set up any settings for overseas buyers to download or export this information, and it can only be queried through page browsing.

2) Provide personal information to overseas buyers

Overseas buyers, as overseas recipients, can obtain your personal information through the following channels. Firstly, overseas buyers can publicly view your personal information such as name, gender, employer, and position without logging in. Secondly, after overseas buyers log in, they should disclose their personal phone numbers to you before sending you inquiries, generating orders, and other business data. Thirdly, if an overseas buyer sends you an inquiry and you reply, or if a transaction occurs between the overseas buyer and you, after obtaining your separate consent, provide them with your email address and IP address.

Among them, the first two situations are personal information that you voluntarily disclose, and the bolded information above will be publicly displayed to the public after obtaining your consent. The email address and IP address in the third situation are personal information transmitted from within China to outside the country.

3. Scope of personal information for outbound travel

Your personal name, gender, employer, position, personal phone number, email address, and IP address information will be sent out. The outbound data that has been pushed up is collected from the supplier's client since the Tuiqiqi. The scope of outbound data does not include data on products or services other than Tuiqiqi, nor does it include internal employee data or business management data of the company. The registered locations of suppliers mainly come from Guangdong, Jiangsu, Zhejiang, Shandong and other places, and their industries mainly include industrial manufacturing, health and hygiene.

4. The process of providing personal information overseas

We will provide your email address and IP address information to overseas buyers according to the requirements of our business and in accordance with Article 39 of the Personal Information Protection Law. When the overseas buyer logs in, sends an inquiry, and receives your response to the inquiry, we will provide your email address and IP address information to the overseas buyer after obtaining your consent. Before providing your email address and IP address information to overseas buyers, we will display the basic information of the overseas buyer when you browse the buyer's detailed information, and display the name or contact information, processing purpose, processing method, types of personal information, and ways and procedures for individuals to exercise their rights under this law on your behalf in the form of a page display on the inquiry interface you reply to the overseas buyer. We also require you to actively click to confirm and provide the email address and IP address information on your behalf.

5. Personal Information Protection Impact Assessment

According to Article 55 of the Personal Information Protection Law, a personal information protection impact assessment must be conducted before providing your email address and IP address information to overseas parties. The personal information protection impact assessment report will be kept for at least 3 years.

6. Overseas recipient processing purpose

Providing your information to overseas buyers for the purpose of processing data for commercial transactions. 7. Handling method for overseas recipients

Provide your information to overseas buyers, who can use the received email address to send emails to you for processing purposes.

（2） Storage, Management, and Transfer of Overseas Personal Information 1. Storage Location of Overseas Personal Information

Your information is stored on servers controlled by us in Germany and the United States. We do not provide any settings for overseas buyers to download or export this information, and it can only be queried through page browsing.

2. Storage period of overseas personal information

The retention period of personal information is the shortest time required for completing transactions and querying historical transaction information. Taking into account Article 31 of the Measures for the Supervision and Administration of Online Transactions of the People's Republic of China and the Personal Information Protection Law of the People's Republic of China, we will retain your outbound personal information for 3 years after you cancel your account.

3. Measures for processing personal information overseas

Our processing measures for outbound data after reaching the retention period, completing the agreed purpose, or termination of legal documents are to delete or anonymize personal information (including all backups), unless we obtain your separate consent regarding the storage period.

4. Transfer of overseas data again

There are binding requirements for overseas recipients to transfer their outbound data to other organizations or individuals. Overseas recipients promise not to provide personal information to third parties located outside the People's Republic of China unless they meet the following requirements:

A. There is a need to provide personal information for business purposes;

B. We have informed you of the identity, contact information, processing purpose, processing method, type of personal information, and the methods and procedures for exercising personal information subject rights of the third party, and have obtained your separate consent; When it is difficult to inform or obtain your separate consent, please inform us promptly and request our assistance in informing you or obtaining your separate consent.

5. Measures for safeguarding personal information security when leaving the country

In the event of substantial changes in actual control or business scope, or changes in data security protection policies, regulations, and network security environment in the country or region where we are located, as well as other force majeure situations that make it difficult to ensure data security, the security measures that we and the overseas recipient should take are as follows:

1) Our technical security measures

After collecting information from you, we will store your personal information in our own and hosted data centers, and encrypt it according to security control requirements before storing it. Then it is transmitted to overseas through database synchronization, and HTTPS protocol is used during the data transmission process to ensure the security of the transmission channel.

During the process of transmitting data from China to foreign countries, dedicated lines are used for transmission. Domestic and foreign data centers achieve real-time bidirectional synchronization of data through international dedicated lines. Because it is real-time synchronization at the database level, the flow of data is the same at all stages of the entire lifecycle. As long as the data at a certain point is updated, it will be synchronized to other points in real time.

Platform users can only access through web pages and mobile clients. Only company operations colleagues can access data stored in overseas data centers remotely. 2) Our management security measures

We have stipulated our data security obligations with the data center operator/owner (hereinafter referred to as the "storage party") in the contract, and have made reasonable efforts to ensure that we and the storage party can fulfill the corresponding obligations.

We, as the data transmission party, have established an internal 'Personal Information Export Management System' and implemented it accordingly. This includes clauses on permission control and scene control. Only after overseas buyers send inquiries and you reply, can they obtain your personal information for leaving the country. We have agreed with the buyer user on the "Agreement on the Protection of Personal Information of Suppliers Leaving the Country". In order to protect your personal information rights, this agreement stipulates the basic situation of personal information leaving the country, as well as the storage and management of overseas personal information, and provides you with avenues for rights protection and relief.

3) Technical support measures for overseas buyers

Your personal information is stored on servers controlled by us overseas. We do not provide any settings for overseas buyers to download or export this information with just one click. Overseas buyers can only access this information through page browsing. Overseas buyers should take security measures, such as regularly upgrading antivirus software, using secure browsers, not sharing account passwords with others, etc., to ensure that the personal information received by overseas buyers is not leaked. If overseas buyers do not comply with the provisions of this agreement and cause your personal information to be leaked or may be leaked, we have the right to stop displaying your personal information to overseas buyers, blacklist them, and stop providing services to overseas buyers.

4) Your management security measures

We and overseas buyers should provide you with a copy of this agreement (legal document) according to your request. You can contact us using the contact information we have disclosed to you to provide the copy.

（3） Rights of Personal Information Subject 1. Your Right to Informed Consent

According to Article 39 of the Personal Information Protection Law, as a personal information processor, we fulfill the following obligations to you:

Before providing your email address and IP address to overseas buyers, please be informed of their name, contact information, and personal information for export.

The basic information of personal information processors (us) includes the following:

Personal Information Processor: Surecloudtech Technology (Dongguan) Co., Ltd. Address: Room 249, Building 1, Qiqiao Impression Garden, No. 21 Zhenzhong Road, Wangniudun Town, Dongguan City, Guangdong Province

Phone: 19200266322 Email: service@surecloudtech.com

2. Your third-party beneficiary rights

We hereby inform you that we have signed a legal document with the overseas recipient containing clauses to protect your personal information rights and interests. In the legal document, we promise to:

In this legal document, it is agreed that you will be treated as a third-party beneficiary. If you do not explicitly refuse within thirty days, you may enjoy the rights of a third-party beneficiary according to this legal document. 3. Your other rights

In our contract with the overseas recipient, we ensure that you have the right to access, copy, correct and supplement personal information that has already left the country, and the methods and procedures for deleting it. You have the right to request that we and the overseas recipient interpret and explain the personal information processing rules to ensure that data security and personal information rights can be fully and effectively protected.

When you request to exercise the above rights on personal information that has already left the country, you can request us to take appropriate measures to achieve it, or directly make a request to the overseas recipient. If we are unable to achieve it, we should notify and request the overseas recipient to assist in achieving it.

The overseas recipient shall, in accordance with our notification or your request, exercise the rights of the personal information subject in accordance with relevant laws and regulations within a reasonable time limit. The overseas recipient shall truthfully, accurately, and completely inform you of the relevant information in a prominent manner, clear and understandable language.

If you make too many or unreasonable requests, especially those that are repetitive, the overseas recipient may charge reasonable fees or refuse to comply with their requests, taking into account the execution and operational costs of obtaining approval.

If the overseas recipient intends to refuse your request, they should inform you of the reasons for their refusal and the channels for you to file a complaint with the relevant regulatory authorities and seek judicial relief.

（4） Default and Remedies 1. Remedial Measures You Can Take

When the outbound data is subject to risks such as tampering, destruction, leakage, loss, transfer, or illegal acquisition or utilization, the overseas recipient should carry out emergency response measures properly to protect your personal information rights and interests. We and the overseas recipient both agree that if there is a dispute between you and either of us or the overseas recipient regarding compliance with legal documents, you should notify each other of the relevant situation and cooperate to resolve the dispute in a timely manner.

If the dispute cannot be resolved amicably, you may exercise the rights of a third-party beneficiary in accordance with the above provisions, and the overseas recipient accepts your following claims for rights protection:

A. Lodge a complaint with regulatory authorities; B. File a lawsuit with the people's court where Surecloudtech Technology is located.

The overseas recipient agrees that the basis for resolving disputes related to this contract with you shall be the relevant laws and regulations of the People's Republic of China.

The overseas recipient agrees that your choice of rights protection will not diminish your substantive or procedural rights to seek relief under other laws and regulations. 2. Remedial measures

If we find that the overseas recipient has breached the contract, we can stop providing personal information to them in accordance with the above safeguard measures (we have the right to stop displaying your personal information to the overseas recipient, or blacklist the overseas recipient, stop providing services to them, etc.).

8、 How to update this privacy policy

To provide you with better service, our business may change from time to time, and this privacy policy will also be adjusted accordingly. Without your explicit consent, we will not restrict the rights you are entitled to under this privacy policy. We will post any changes made to the privacy policy on this page.

For significant changes, we will also provide more prominent notifications, including sending updated versions or reminding you of relevant content updates through our Tuiqiqi (website address: www.tuiqiqi.com, hereinafter referred to as "Tuiqiqi"), and please visit us for timely updates on our privacy policy. In the aforementioned circumstances, if you continue to use our services, you agree to accept and be bound by the revised policy.

The significant changes referred to in this policy include but are not limited to: 1. Significant changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used;

2. We have undergone significant changes in terms of control and other aspects. Changes in information controllers caused by mergers and acquisitions;

3. The main objects of personal information sharing, transfer or public disclosure have changed;

4. There has been a significant change in your right to participate in personal information processing and the way you exercise it;

5. Our responsible department, contact information, and complaint channels for handling personal information security have changed;

6. The personal information security impact assessment report indicates a high risk.

If you do not agree with such changes, you can choose to stop using the Push Start service; If you continue to use the Push Start service, it means that you have fully read, understood, and agreed to be bound by the revised policy. We will also archive the old version of this policy. If you need to access the old version, you can contact us through the above contact information.